TheAnswer provides public relations services for organisations in the human resources/HR, payroll and training arena which use technology to drive their services and solutions, such as global payroll and HR specialist Patersons which uses web-based technology to provide superlative HR and payroll solutions across the world.   In the training arena experience includes PR for organisations involved in elearning and workplace training.

Recent article for mycustomer.com, August 2009. "Six ways to transform your customer service," by Stephanie Edwards of Customer 1st International.

Recent article for Training Pages, July 2009.  "Companies that are struggling to survive the credit crunch should embrace the service culture to ensure their customers stay loyal," says Stephanie Edwards, author of The Best Practice Guides for Customer Service Professionals and Customer Service Managers and Director of Customer 1st International UK